Privacy and cookie policy
Last updated: 10 November 2026
This policy explains what personal information Kiss Marketing collects when you use this website or contact us, what we do with it, and your rights. We keep it simple: we only collect what we need, we never sell your information, and you're always in control of marketing emails.
Who we are
Kiss Marketing is a social media, video and sales training business based in Yorkshire, run by James Howard. We are the "controller" of the personal information described here, which means we decide how it is used.
For any privacy question or request, email hello@kissmarketing.co.uk or call 07353 764378.
What we collect and why
When you download our free guide
We ask for your name and email address, and optionally your business name. We use these to give you the guide and, if you choose, to keep in touch.
- Sending you the guide and a possible personal follow-up about it: our legitimate interest in responding to your request.
- Occasional social selling tips by email: only if you tick the box to say yes. This is based on your consent, and every email includes a way to unsubscribe.
The form is handled by FormSubmit, a form service that forwards your details to our email inbox.
When you call, email, WhatsApp, message us or use our contact form
We use your name, contact details and anything you tell us to reply and, if you'd like to work with us, to put together a proposal. This is based on our legitimate interest in answering enquiries and on taking steps at your request before entering into a contract.
If you message us on WhatsApp, that conversation is also covered by WhatsApp's own privacy policy.
When you become a client
We use your contact, billing and business details, plus any access to your social media accounts you give us, to deliver our services, invoice you and keep proper records. This is necessary to perform our contract with you and to meet our legal obligations, such as tax and accounting rules.
When you browse the website
If you accept analytics cookies, we use Google Analytics to understand how visitors use the site, such as which pages are viewed, roughly where visitors are and what device they use. This is based on your consent, and analytics stays switched off unless you click Accept. See Cookies below.
Who we share it with
We never sell your information. We only share it with trusted services that help us run the business, and only as much as they need:
- FormSubmit, which processes guide sign-ups and contact form messages and forwards them to us.
- Google, which provides Google Analytics and Google Tag Manager (if you accept cookies) and the fonts used on this site.
- Our email, website hosting and accounting providers.
- Meta (WhatsApp), if you choose to contact us on WhatsApp.
- Professional advisers or authorities, such as an accountant or HMRC, where the law requires it.
Some of these providers may process information outside the UK, for example in the United States. Where that happens, we rely on providers that use legally recognised safeguards, such as the UK's adequacy regulations or approved contract terms.
How long we keep it
- Guide sign-ups: until you ask us to delete them or unsubscribe, and no longer than two years after we last heard from you.
- Enquiries that don't lead to work: up to two years, in case you get back in touch.
- Client records: for as long as we work together, then for as long as tax and accounting law requires (usually six years).
- Analytics data: kept by Google for up to 14 months.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that's wrong
- ask us to delete your information
- object to, or ask us to limit, how we use it
- ask for your information in a format you can take elsewhere
- withdraw your consent at any time, for example by unsubscribing or changing your cookie settings
To use any of these rights, email hello@kissmarketing.co.uk. We'll respond within one month.
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
Cookies are small files a website stores on your device. We only use analytics cookies if you click Accept on our cookie banner. You can change your mind at any time using the "Cookie settings" link at the bottom of our home page.
| Name | Provider | Purpose | How long |
|---|---|---|---|
kiss_cookie_choice | Kiss Marketing | Remembers whether you accepted or rejected analytics cookies, so we don't ask every time. Strictly necessary; stored in your browser's local storage. | Until you clear your browser data |
_ga | Google Analytics | Tells visits apart so we can count visitors. Only set if you accept. | 2 years |
_ga_* | Google Analytics | Keeps track of your current visit. Only set if you accept. | 2 years |
Our pages also load fonts from Google. This means your browser shares your IP address with Google so they can deliver the files, but it doesn't set cookies through our site.
You can also block or delete cookies in your browser settings. The site will still work if you do.
Links to other websites
Our site links to our social media profiles and other websites. They have their own privacy policies, and we're not responsible for how they use your information.
Changes to this policy
We'll update this page if anything changes and show the date it was last updated at the top.